Updating our Web Site

We're in the process of updating our Web Site.  We apologize for any inconvenience and for any outdated material, but please bear with us.  Some of the updates include:

• We'll match or beat any legitimate/authorized, advertised price on trikes, bikes, and accessories.  To qualify, you must bring in an original advertisement (no photocopies or ads written in crayon), and the advertised price must be authorized by the manufacturer.  Most manufacturers have "Minimum Advertised Prices" (MAP) for their products.  If a dealer's prices are lower than MAP, then beware: they're potentially selling you outdated merchandise or even going out of business and must sell off their remaining merchandise.  Once they're out of business, you're stuck with a product that may need repairs or warranty work.  Otherwise, the manufacturer may drop them as an authorized dealer, and you're stuck again with a product that the dealer can't repair and/or provide warranty service.  Dealers other than the one at which you purchased your product must charge labor for warranty service.
• Product Prices are being updated by the manufacturers, so we need to update our Web Site.
• Product(s) availability being modified by manufacturers, so we need to update our Web Site.
• Although we've been a BionX eAssist dealer for several years now, people have commented that it wasn't shown on our Home Page so they didn't know it.  It has been on our Web Site in other locations though.  So to avoid any confusion, we're adding the BionX logo and other information on our Home Page.
• We updated the site a while back to show our current Hours of Operation.  Unfortunately, we apparently didn't publish the update correctly.  So now we're updating the hours again and hopefully it will all be good.  Our current hours are Monday through Saturday 10:00 AM to 6:00 PM, and Sunday 11:00 AM to 5:00 PM.

Look for these updates and more in the next few days.

Current Status of T. Ryx Staff

As of the Fall of 2012, Hoppy is "Semi-Retired" from the shop!  What does that mean?  Well, I wish it meant that I didn't have to work any more.  But until Jeremiah (my son, our Shop Manager/main salesman), Matt (our dedicated Trike Mechanic and salesman), and John (our dedicated Bike mechanic and salesman) are completely up to speed on all the recumbent trikes we sell, I still have to work here.  They're catching up quickly, and in most cases they don't need me here getting in their way.  But when they can't answer a specific question or just need my expertise, I'm available.   I'm scheduled to be here on Sundays from 11:00 AM til 3:00 PM, but I'm "on-call" during business hours any other day and time.  Notable exceptions are often Saturdays when we've got a group ride scheduled, and days when I'm out of town.

As mechanics, Matt and John are both experts.  Matt's focus is on Trikes, but he's also a top bike mechanic.  When bike jobs are more than John can handle, Matt steps in.  John's focus is on Bikes, but he's also a top trike mechanic.  When Matt needs some help keeping up, John is here to help.  Jeremiah, while spending most of his time running the shop, paying bills, ordering merchandise, and overall bookkeeping, is also a top mechanic.  In fact, he has trained some of our mechanics over the years.

Matt is normally scheduled to work every day except Wednesdays and Thursdays.  He sometimes works other days as well.

John is generally here on Wednesdays and Thursdays, depending on his class schedule at College.

Jeremiah is our Shop Manager, Gravity MTB Team Manager, and Bike Guru.  As such, he's typically at the shop Monday's through Saturdays, but sometimes comes in on Sundays, too.  During the racing season, he may be out of town for anywhere from a couple of days to a few weeks per month.  He's also our main POC for recumbent trikes now.

All-in-all, our staff represents the best in the field of cycling.  If there's anything you need and we don't have it now, we can normally get it quickly.  If it pertains to bicycles (any kind) or recumbent trikes, T. Ryx and Bike Vault are, together, your go-to shop.  We're big enough to handle anything, but small enough to treat you like family.